SUPPORT
Table Of Contents
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  • E-mail Help
  • FTP Help
  • FrontPage Help
  • Cgi Help
  • Maintenance Help
E-Mail Help
Accessing your email accounts.
  • Through the web.
  • Outlook
  • Eudora
  • Pegasus
  • Netscape Mail
  • Creating a new account.
  • Creating a list server address.
  • Creating an autoresponder.
FTP HELP
  • WS-FTP
    1. Under General tab, enter the address, username, and password
    assigned to you in your Welcome letter. You may enter whatever
    you like in the Profile Name Field.
    2. Under the Advanced tab, enter the Remote Port Field the port
    number that was assigned to you in your Welcome letter.
    3. Click OK button and you will login to your FTP site at JoRoNet.
  • LEAP FTP
    1. Enter the address, username, password, and port number as-
    signed to you in your Welcome letter.
    2. Click on the Connect button or hit the Enter key and you will
    login to your FTP site.
  • CUTE FTP
    1. Within the Site Manager, click on Add Site.
    2. Under the General tab, enter the address, username, and pass-
    word assigned to you in your Welcome letter. You may enter what-
    ever you like in the Site Label Field. The other fields may remain
    blank.
    3. Under the Advanced tab, enter in the Port Field the port
    number that was assigned to you in the Welcome letter.
    4. Click on the OK button and your setup is complete.

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FrontPage Help- Accessing your website with Microsoft Frontpage.
  1. Under File menu, select Open Frontpage Web
  2. A dialogue box appears. Select Open an existing FrontPage Web
    and click More Webs.
  3. Type your URL in the box. Select A Web server or disk location:
    then click List Webs. Be sure to use the URL format www. your-
    domain.com and not http:// www. your dom.com
  4. When yours appears, highlight it and click OK.
  5. Enter the username and password that were sent to you in your
    Welcome letter, click OK.
  6. Your Root Web appears. Under Views, switch to Folder View.
  7. From the File menu, select Import.
  8. Click Add File or Add Folder.
  9. A directory listing of your hard drive appears. Choose the files or
    Folder that contain your web pages and images and click OK.
  10. If you choose the Add Folder, a list of the folders contents appears
    Remove any files you dont want to import and then click OK.
    FrontPage will now start to import files to your web site.

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CGI Help- JoRoNet does not provide support with the client-side
setup and implementation of CGI scripts. However, if you
feel a script is working incorrectly because of a server-side
problem, feel free to give our Technical Support Department
a call. In the setup of your custom CGI scripts, you may
need the following information:

Path to sendmail utility
!/imail1.exe
Path to Perl
!/website/perl5/bin/

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Maintenance Help
Text Help- Open your html file with notepad. Go to the line where you
see your text. Text will be between > < . Over write or delete the text,
and insert the new text. Save your file and upload to your server.
Image Help- Open your html file with the image to replace using notepad
Lets say you want to replace the image named pic01.gif with pic04.gif.
Find the line which reads imgsrc="pic01.gif">." Replace the pic01.gif
with pic04.gif in the parathesis. Do the same with all your images. Save
the file and upload to your server. Upload the new images as well. Need
more info e-mail for more help at [email protected].

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